
Investigative Claim
Security Claims
A security guard at a water purification plant, carrying his own gun, shot six employees, killing two. Multiple lawsuits totaling $8,000,000 were filed against the security company that employed the guard, alleging negligence in its screening and supervision procedures. The security company's general liability insurer denied coverage based on a "criminal acts" exclusion in the policy form. The security company subsequently filed for bankruptcy.
A security guard was arrested for throwing a lit match into a display case at a shopping mall. The fire that ensued destroyed over 20 stores, shut down the mall for months, and cost the lives of two store employees. Numerous lawsuits were filed against the guard service that employed the guard whose act of arson started the fire. The guard service's insurance company denied the claim on the grounds that the guard's act was intentional and, therefore, not covered under the guard service's GL policy.
A security guard at a bookstore repeatedly used sexually explicit language in speaking to a young sales clerk in the store. His language and his manner upset and embarrassed the clerk to the point that she reported it to her manager The store manager in turn reported the guard's behavior to the guard's supervisor. In spite of numerous complaints, the guard was neither reprimanded nor removed from the store. The sales clerk eventually quit and filed suit against the store and the guard service. The guard service's insurance company denied coverage on the grounds that sexual harassment against a fellow employee or a third party was excluded.
Claim examples are based on actual cases, composites of actual cases, or hypothetical situations. It is our policy not to release claim case numbers or any specific details.